[Resolved]  Oyo Rooms — regarding booking id nowylz4621 for refund claim

This is my 2nd complaint. I had booked three rooms vide the said id no for 15th june at hotel crystal residency by paying rs, 5158 online. At the time of check - in into hotel i received a text message over my mobile that my booking was shifted to another hotel i. E krish residency. Sindce, i have some personal reason to stay at crystal residency only, i refused to shift to krish residency and logged a claim for refund vide id16660165 on 15th june2019 and after that by below id oyo assist logged my claim refunds are:-19/[protected], 2/[protected], 17280212, 5/[protected], 10/[protected], 20/[protected]. On 19/6 ireceived a refund of rs.159/ thereafter my further claim of my rest amt rs, 4999/ logged under differnt id mentioned above, i received a text message over my mobile on 7th july that oyo central team had approved my refund claim of rs.4999/. After that i have been repeatedly contacted over phone no.[protected] for the fate of my refund. They always replied that your refund amt rs.4999/ have been initiated you will receive it wihin 7-14 days but today 23 days have been elapsed i have not received my refund ammount. I am very much frustrated with the working, destroyed my time as well as money. V. K. Srivastava