[Resolved] Oyo Rooms — regarding change in my booking amount

[Resolved] Oyo Rooms — regarding change in my booking amount

V Vinshikha from Mumbai, Maharashtra

I book room & get booking reciept on mail of amount rs 547 payed at hotel. At late night when i cheached there property asked me that on my idfylo1682 i have to pay 887 and i payed it. When i talk to call center no one take responsibility. No one give me senior athority contact number. Plz resolve & refund my money other wise i go for legal action. +1 photos Was this information helpful? No (0) Yes (0)
Jun 25, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. May 21, 2019 Updated by Vinshikha Ur call center told that its property fault and they told that company fault but my problems no where resolve. Verified Support May 22, 2019 OYO Rooms Customer Care's response Dear Guest, We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly. Regards, Team OYO Verified Support May 22, 2019 OYO Rooms Customer Care's response Dear Guest, Our concern team tried calling but couldn't connect with you. Also, we have sent you an email hope you'll acknowledge the same. Let us know if you need any further assistance. Regards Team OYO
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Comments

Srinivas [email protected]

from Mumbai, Maharashtra

I took a room in OYO 27821 hotel Pune, .. Very horrible experience that small snakes are moving inside the vath room.. its really scare thing.. A C nit, working, TV not functioning. I called to Admin more than 5 calls in the night No repsonse from thar... Really we should think about the service oYO

Surinder Shonkey

from Rohtak, Haryana

I have booked at Model town hotel. Later on i cancelled the booking with a specific reason. Then i called 5 times at oyo number but still i didn't get my payment return.