[Resolved]  Oyo Rooms — regarding complaint against golden, tree hotel, dwarka sector - 12 a delhi

Address:Nikunj Kumar, Saharanpur, New Delhi, Delhi

I booked a hotel golden tree in dwarika sector - 12 a, delhi through oyo on 29th sep, 2019. But its one of the worst experience of mine.
As there was no door in bathroom toilets,
The rooms were dirty.
They didnt start the ac throught the night on second night.
They gave the reason that dnt book the hotels through oyo, directly call us then we will give you the good rooms.

It seems that in future i will not book hotels through oyo, nor i will suggest oyo.
Kindly do the needful.

Regards
Nikunj kumar
Booking id - ybdf7983,
Mobile no - [protected]
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Nov 30, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
OYO Rooms Customer Care's response
Hi Saravanashakthi, we apologize for the inconvenience caused to you. We have shared the details with our dedicated team and our team is working on the same. Please allow us some time. ~Bella
Verified Support
Oct 29, 2019
OYO Rooms Customer Care's response
Hi Guest,

We are sorry for the inconvenience caused. We believe our team has already connected with you for your resolution and has done the needful. Do let us know for further assistance.

Regards,
Team OYO
Complaint comments 

Comments

I have checked in on 22nd September room no.102 I didn't get hot water or normal water for bathing purposes I didn't bath at all worst I didn't expect this from oyo

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