[Resolved] Oyo Rooms — Regarding Fraudulent booking trap by your company to take advance amount

LKAditya Tripathi

from Mumbai, Maharashtra

Address:	North Goa, Goa, 110070
Website:	OYORooms

I tried booking for OYO rooms in GOA with Booking ID STBI2468 one room for two persons on booking amount of Rs. 562..
Surprisingly After payment Site started showing booking of 4 rooms for 4 occupants. On call the person Mr Drone started telling that this system generated and no discount will now be applicable and i will have to pay the complete amount .
Not only this When I asked for booking it for a day, I was denied.It seems that OYO has now planned to run its business with the advance amount and by forfeiting it in place of offering service.

I am highly disappointed with this kind of cheating from OYO. I am writing this to look into this matter and refund my money deposited at your earliest.

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Oct 13, 2016

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OYO Rooms Customer Care's response Hi Aditya,

We apologise for the inconvenience caused. Please allow us some time to get this checked. We will soon get back to you with an update.