[Resolved]  Oyo Rooms — Regarding hotel booking

Address:Kolkata, West Bengal, 700075

Hello sir/madam, i booking 6 rooms through oyo in nainital, hotel name-mohini inn. check in-7/10/16, check out-9/10/16. i already paid rs. 2800. bill alredy send to me. but when i call to the manager of mohini hotel, manger told me that no booking confirmation through oyo in said date. i already inform in kolkata and gurgaon office. but till now no response. it is shameless business. why they give me bill and confirmation. i think management take quick action. thank you,
Manoj das
Ph-[protected]
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Oct 24, 2016
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2016
OYO Rooms Customer Care's response
Dear Manoj,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
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