[Resolved]  Oyo Rooms — regarding my refund.

Address:

new barrackpur, Kolkata, West Bengal, 700131

I booked an room on dated 22.05.2019 which booking id is - wsap1489 @ novus guest house through online payment.
But when i go to check in at hotel, they said me that, there is a legal & koney problem with oyo & hotel. That's why, they cant accept online payment as well as oyo booking.
But the main thing is when i called oyo customer care they ignored me.
After a long time one of their representative told me that an refund will assign into my name & it will be credited within 07 days. After that it almost 3 month gone till now that money not credit into my account.
Whenever i call to customer care, every time all if them told me that the deducted amount will credit within 07 days.
I want to ask that, is it oyo take care of their customer?
Is it oyo services?
Really disgusting. I just fedup with it.

If you do not want to refund my deducted amount, kindly told me.
Why are you rolling me round & round?

Thanking you
Rubal chakraborty