Oyo Rooms — Regarding not receiving my refund

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OYO Rooms reviews & complaints(6112)
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AnnB
Dec 22, 2022
Dec 22, 2022
OYO — Refund not given after multiple calls
Booking Id: F52G4269. I had booked Flagship 74334 Hotel Marina, Kolkata for 29th nov and also paid booking amount of Rs 830. After reaching the hotel they denied entry saying the booking details, i.e. number of people registered is not matching with what Oyo is saying their mail and application.

I had to book another hotel. I requested for refund on the same day. Its been more than 14 days since the time and I still haven't received the refund amount. I have been calling them up multiple times and every time they say to wait for a few more days.

It looks like Oyo is running a scam by showing offers and false booking. Really pathetic service on their end.

Please help me get the refund.

Reference of ticket details-

Ticket ID:[protected]
Issue category:Oyo Policy/Product Query
Status:CLOSED
Date of creation:[protected]

Ticket ID:[protected]
Issue category:Status of Refund
Status:PENDING
Date of creation:[protected]

Ticket ID:[protected]
Issue category:Tariff Issue
Status:CLOSED
Date of creation:[protected]

Ticket ID:[protected]
Issue category:Tariff Issue
Status:RESOLVED
Date of creation:[protected]

Ticket ID:9452876
Issue category:Refund within OYO Policy
Status:Success
OYO Rooms customer support has been notified about the posted complaint.
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Lintu1994
Dec 21, 2022
Dec 22, 2022
Oyo Rooms — Regarding not receiving my refund
Booking id [protected]...
vincent m v...
nov 12-13, 2022
oyo flagship 75781 new cresent park, coimbatore
refund amount: Rs 3113
OYO Rooms customer support has been notified about the posted complaint.
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OYO Rooms Customer Care
from Chandigarh, Chandigarh
11 hours 48 minutes ago
Verified Support
Dear Guest,

We understand your concern regarding the refund. This is not an experience we want our guests to have with us. Please share your booking details so that we can get this checked and assist you further.

Regards,
Team OYO
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Lintu1994
Dec 21, 2022
Oyo Rooms — Haven't received my refund yet
I had booked 2 deluxe rooms through my hdfc credit card in oyo flagship 75781 new cresent park, coimbatore for nov 12-13, 2022 using booking.Com. When we reached ther, they denied check-in. We came to know that the rooms were given to somebody else. Instead of apologising, they started threatening and abusing us. The staff were drunk and acted like gundas. I made a complaint to oyo and booking.Com. But i havent received my refund yet. It is more than 4 weeks. Neither do they respond to my emails not be reached on phone. Kindly help. Please ban these agents.
Booking Id: 2113127249
Nov 12-13, 2022
Flagship 75781 new cresent park, coimbatore...refund amount-3113