[Resolved] Oyo Rooms — Regarding payment

[Resolved] Oyo Rooms — Regarding payment

S shagun goyal

Today 26/10/2020 i had a booking in oyo hotel golden palace by shagun goyal which was booked online and payment was made online through phonepe and payment hot successful but the merchant(OYO) didnt recieved any payment and we were asked to make the payment again so i did the payment twice please look into our matter and refund our money as soon as possible +2 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Oct 26, 2020 Updated by shagun goyal Sir please refund my amount Verified Support Oct 28, 2020 OYO Rooms Customer Care's response Dear Guest, Thanks for letting us know your concern regarding the payment refund. Kindly share your booking ID / contact details so that we can get this checked and assist you further. Regards, Team OYO
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