[Resolved] Oyo Rooms — regarding refund amount for cancelled booking

Himanshu2150

from Jaipur, Rajasthan

Website:

OYO

I booked at hotel on 8 may @oyo 9033 but due to plan change, i have cancelled by calling to oyo cc team.

Oyo team also sent me a mail regarding refund but after passing 20 days, no refund receive.

Every time oyo team told me that "due to some technical error your money not refunded so we refunding manually from our side."
[they saying same line everyday]

Totally frustrating.. Worst service so far.

Booking date 8 may
Cancelled date 8 may
Booking id sgqp8302

+2 photos

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Jun 29, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

May 27, 2018

Updated by Himanshu2150 Now they again send me a FAKE REPLY that Refund Initiated By Today 27 May.. [While They sending same mail on 21 May]

Verified Support

May 28, 2018

OYO Rooms Customer Care's response Dear Himanshu,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO