Oyo Rooms — regarding refund delay

Address:

Kharadi near eon it park, Pune, Maharashtra, 411018

I had booked a hotel through oyo on 11th jan to 13 jan in sirona hotel. And the day before my arrival the booking was cancelled and shifted to some other property. An the property provided was not as per my expectations, so i had to call them and requested them to refund on which they agreed and gave me a mail confirmation that the refund will be initiated within 7 to 15 days. Even after 2 months of my stay the refund is still not initiated. Oyo is filled with fraudulent people. Help me solve this