[Resolved] Oyo Rooms — regarding refund initiated

[Resolved] Oyo Rooms — regarding refund initiated

R Raghavendra Chauhan from Bhubaneshwar, Odisha

As per my booking id syib8973, i had payed rs.1405 three times at the time of check in.in which 1405 is initiated in my bank account another 1272 is back in my card rest rs.133 is refunded in my wallet. But i had paid that amount through my card and i need that much amount in my card only not into any wallet. Booking no: [protected] Email: raghavendra. [protected]@jakson.com Booking id : syib8973 Booking date : 11.10.2018 Was this information helpful? No (0) Yes (0)
Nov 18, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 15, 2018 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard. Regards Team OYO Verified Support Oct 15, 2018 OYO Rooms Customer Care's response Hi, We tried reaching out to you but the attempt was unsuccessful therefore we have sent you the needful over mail. We again apologise for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. Regards Team OYO
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