[Resolved] Oyo Rooms — regarding refund initiated

 
1 Review
 Raghavendra Chauhan on Oct 15, 2018
As per my booking id syib8973, i had payed rs.1405 three times at the time of check in.in which 1405 is initiated in my bank account another 1272 is back in my card rest rs.133 is refunded in my wallet. But i had paid that amount through my card and i need that much amount in my card only not into any wallet.

Booking no: [protected]
Email: raghavendra. Singh@jakson.com
Booking id : syib8973
Booking date : 11.10.2018
Complaint marked as Resolved Nov 18, 2018

Complaint Status


[Oct 15, 2018] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, Oct 15, 2018
Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO
Verified Support
OYO Rooms Customer Care's response, Oct 15, 2018
Hi, We tried reaching out to you but the attempt was unsuccessful therefore we have sent you the needful over mail. We again apologise for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.

Regards
Team OYO
Complaint comments  Add a Comment     Updated: Share0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    80%
    Complaints
    1202
    Pending
    137
    Resolved
    931
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    Oyo Rooms - regarding refund initiated