[Resolved] Oyo Rooms — Regarding refund issue

[Resolved] Oyo Rooms — Regarding refund issue

D dohre from Murwara, Madhya Pradesh Jan 28, 2022 Jan 28, 2022 This thread was updated on Jan 28, 2022

I HAVE TO BOOK HOTEL IN 26/01/2022 FROM OYO approx 08:00 pm and go to hotel and visited room and found room very dirty and customer representative very rude then after 1 hours i have to cancelled booking and found in oyo app amount showing in zero and speak to customer care and not in touch from call after that i speak to hotel oner and they speak to booking cancelled from our end i know that whay not refund my amount. Was this information helpful? No (0) Yes (0)
Mar 1, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 28, 2022 OYO Rooms Customer Care's response Hi, we are unhappy to learn about the inconvenience you faced at OYO Hotels & Homes. We always intend to make our guest experience great and easy stays and certainly, we wish to do the same for you. Please share your stay details to help us in improving your experience.~Team OYO
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