Oyo Rooms — Regarding refund of excess amount added by oyo

I checked in one of the Oyo rooms on 6 aug in Oyo 057 Oyo townhouse Gujranwala town and Oyo added extra amount in my booking and when I called custome care then they said ma'am please pay this amount on your own now and we will refund the excess amount after your checked out. So i called them after checke out and they took my details but no refund get in my account i was called them many times but they said it is initiated.
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OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2022
OYO Rooms Customer Care's response
Dear Guest,

We understand how inconvenient it is and we would never want our guests to go through such an experience. Please share your booking ID so that we can get this checked and assists you further.

Regards,
Team OYO
Sep 14, 2022
Updated by 19pooja
My booking id is UK6E7728 and today is 14 aug 2022 and still i didn't receive my refund. Please resolve my issue and refund my amount of Rs 899.
Complaint comments 

Comments

My booking id is UK6E7728 and this is only complaint which i highlighted about Oyo rooms. There are many complaints. Please resolve my issue and refund my amount of Rs 899.

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