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[Resolved]  Oyo Rooms — Regarding Refund on booking ID JA6G0388

I had booked rooms in Jaipur and Hotel asked for extra charges, I talked with the Oyo customer care and they told me to pay 2000 and will refund it. Extra amount will be transferred to my bank account within 7 to 14 Days but after 20 days did not receive it.

Not able to talk with Service desk as unable to connect and not replying on mail.
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Oct 25, 2022
Complaint marked as Resolved 
It's still not resolved and don't know, how it's marked as resolved. Please assist on priority basis.
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2022
OYO Rooms Customer Care's response Hi Pawan,

We understand your agony but we would like to assure you that we are looking into your concern. Request you to kindly allow us some time to get this checked.

Thanks
Team OYO
Verified Support
Nov 21, 2022
OYO Rooms Customer Care's response Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.

Team OYO
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Comments

How much time you need it ? It has been more than 50 days and still team need more time. I don't know what exactly they need to check it.
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