[Resolved] Oyo Rooms — regarding reservation | |||
Dear sir, madam I am manas ranjan khuntia, i would like inform you that, i booked a oyo room on3 jan 2019 at premam apartment 8033 when i reached, unfortunately receptionist not allow me, saying that"you are oyo customer i cant accept this reservation in this amount(Rs.999).this is my property and you just call to customer care they already moved your reservation to another oyo"when i heard this word from him, i try to contact customer care ..several time, but it was not conected, i was alone any how i covinced him.with the amount of 1100, he accept me to stay...i had very unplesant experience with the room...very dirty linen..like not washed past one year...plenty mosqutto..it was realy sad for me. i will request, pls dont provide this kind of accomodationto any body, and before taking any reservation make sure check your service provider hotels. Was this information helpful? | |||
Feb 7, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 07, 2019 OYO Rooms Customer Care's response Dear Guest, The damage done to your experience cannot be mended and we really apologize for the same. Please share your booking ID details we'll get this checked for you.Regards Team OYO | |||
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