Oyo Rooms — regarding reservation for my booking id[protected]@ capital o 27732 tekarees inn

DeepakChhabra89

from Mumbai, Maharashtra

Address:

878-35 A/6 MEHRAULI NEW DELHI, 110030

Dear Team,
I have booked a hotel to check inn at Capital O tekarees Inn, at the time of check inn the hotel denied my reservation, and my booking have been done through an online web site in the name of agoda.com, my payment have been made online well in advance and there is no refund probided from Oyo Rooms, neither they are willing to provide me alternative property options, Request you take this matter Seriously with Oyo Rooms.

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OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2019

OYO Rooms Customer Care's response Hi Guest,

This is not the kind of experience we would want for any of our customers. Please share with us your registered contact details so that we can assist you in a better way.

Regards,
Team OYO

Nov 30, 2019

Updated by DeepakChhabra89 Hi team,
My query is still not resolved.
Please reach me out at [protected].

Regards
Deepak Chhabra

Dec 15, 2019

Updated by DeepakChhabra89 Hi OYO Team,
There have been no call received from OYO rooms, such a Poor Service I will not recommend any one to stay at OYO