[Resolved] Oyo Rooms — Regarding room booking

Sumitpanda

from DARINGBADI, Odisha

May 17, 2022

Address:

Cuttack,odisha

Today i have room booked by yono .room booking confirmation also got...when i reached at room property person told to me without RTPCR report not allowed room pls cancel it..about RTPCR report nobody told me either oyo team/mail also .after cancelation my deduct amount refund to my account. But nobody properly answer to me..only oyo help team 3 to 4 members by chat only but proper answer not give to me only give to me rating 5...how to give rating ??? Till my problem
not solved.my question is how to got refund deduct amount???...really service is not good...i have really unsatisfied.

Hotel name-Sree ram residency

+1 photos

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Jun 20, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 19, 2022

OYO Rooms Customer Care's response Hi, thank you for sharing the relevant details with us. We have raised your concern with the right team. We would request you to kindly allow us some time to get back to you.~Team Oyo

May 19, 2022

Updated by Sumitpanda Problem when will solved & when i will get my fulll deduct amount????...already 2 days going on.only chat...till now regarding this nobody call to me???...only chat

Verified Support

May 20, 2022

OYO Rooms Customer Care's response Hi, we understand your concern. Please be assured, we're closely following up on this to ensure it is resolved at the earliest. Your patience is much appreciated.~Team Oyo