Dec 25, 2021
Updated by adiraw07 The room was a disaster and the the washroom was dirtier than a public toilet
I have the pics for proof
I am a dedicated Oyo customer and recently since 2 bookings I am getting shocked on a daily basis.
The Oyo u give to these cheap places, they don't maintain these places and decrease your credibility
I expect a full return of my money because I had checked out within an hour cause I was not able to bear the smell of the disgusting room
Verified Support
Dec 27, 2021
OYO Rooms Customer Care's response Hi, as checked, our team has already communicated the needful and initiated the refund. Do write back for any further assistance. ~Team OYO
Dec 28, 2021
Updated by adiraw07 Please do look into these fraud hotels who taint OYOs image too..
Really sad what OYO has degraded too...
Verified Support
Dec 28, 2021
OYO Rooms Customer Care's response Hey, we duly note your feedback around this and will share the same with our team. We once again apologize for the inconvenience. ~Team OYO
Dec 28, 2021
Updated by adiraw07 Also whenever I tried to rate these shady Oyo rooms
It tends to show error when we submit the ratings.
Pretty sure it's also a cheap trick by the hotel to avoid ratings and this is how they escape your eyes too
Kindly look into it.
It has happened twice for me.
Also kindly look into the refund
Verified Support
Dec 29, 2021
OYO Rooms Customer Care's response Hi, we have taken a note of this and will expedite your refund process. We once again apologize for the inconvenience. ~Team OYO
Jan 02, 2022
Updated by adiraw07 It has been 3 days..kindly hasten the process of refund as promised.
Verified Support
Jan 04, 2022
OYO Rooms Customer Care's response Hi, we have processed your request for a refund from our end. It takes 7-14 working days to reflect in your account. In case of any queries please feel free to reach out to us. ~Team OYO
Jan 10, 2022
Updated by adiraw07 It's been 14 days and I've not got the refund.
I've send the pics for proof and you must be equally shocked seeing the pics.
My reference ID was A7402090
I can give more pics..
It's a big shocker how these hotels are existing without u guys monitoring it.
Kindly expedite my refund soon..
Verified Support
Jan 11, 2022
OYO Rooms Customer Care's response Hi, we truly regret the delay. We have already raised your concern with right team, and they are looking into the matter. We would request you to kindly allow us some time to get back to you. ~Team OYO
Verified Support
Jan 12, 2022
OYO Rooms Customer Care's response Hello, we tried contacting you but the attempt was unsuccessful. Please share an alternate number or a feasible time to get in touch with you at the earliest. ~Team OYO
Jan 12, 2022
Updated by adiraw07 6:30 pm onwards.
Same no.
[protected]
Verified Support
Jan 12, 2022
OYO Rooms Customer Care's response Our team will contact you again and resolve your concern. ~Han
Verified Support
Jan 12, 2022
OYO Rooms Customer Care's response Hi, as checked, our team has connected with you for your assistance and addressed your issue. For any further assistance feel free to contact us. ~Team OYO
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