[Resolved]  Oyo Rooms — Regarding the worst customer service and the refund

I have already called up two times to your OYO customer care. I been asking about the same many times. My booking ID is CPFT1267. I have booked two rooms and for four members. I have been asked to wait at the hotel for two hours and they waited at the reception till the booking was confirmed as you had some technical issues with your application with the mobile app and also at the hotel provided the payment was already done of Rs. 1138.

Once they reached the hotel the hotel manager asked us to pay Rs 1130 at the hotel in cash and once the booking is confirmed they shall return the cash back.
Once the booking was confirmed the hotel manager asked us to cancel the booking and ask for the refund from the OYO.

I haven’t canceled my booking from my end. You people have done something with it. I need my refund at the earliest to the same mode of payment I have made. No body is fool to double pay the payment for the booking.

Hope you will take the necessary action on the same and initiate my refund.