[Resolved] Oyo Rooms — Regarding unrefunded amount and extremely bad customer care

[Resolved] Oyo Rooms — Regarding unrefunded amount and extremely bad customer care

P Preetesque from Chennai, Tamil Nadu Apr 30, 2022 May 2, 2022 This thread was updated on May 2, 2022

Name: Buvan A Email id: [protected]@gmail.com I booked a room at OYO Townhouse 76768 The Bluebay ECR for the dates may 6-7, 2022. We made a prepaid payment of Rs.1321. we didn't receive any sms or email regarding the bookingid. But the booking was confirmed in the app. We cancelled the booking due to personal reasons. We didn't note down the booking id. The booking status vanished from the app and there was no recent booking seen. The customer care is taking a lot of time to answer the calls or chat. The amount is yet to be refunded Was this information helpful? No (0) Yes (0)
Jun 2, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. May 01, 2022 Updated by Preetesque I have included the transaction details as below Verified Support May 02, 2022 OYO Rooms Customer Care's response Hi Preet, we are here to help. Kindly share your contact details with us so that we can assist you further.~Team OYO
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