[Resolved] Oyo Rooms — regards oyo 222 new himalayan hotel katmandu

Sameer Koshta

from Darbhanga, Bihar

Address:

Bhopal, Madhya Pradesh, 462021

As i have booked the hotel on 4th feb 2019 where after booking when we show the condition of rooms was pathetic. Also the staffing was there was so roude where after seen this condition i have cancelled my booking for each and every single eminity was not available on room.
While the time i ask for glass of water there was no water or glasses was available in the room when i ask to the supervisior his answer was like. The indian peoples demand is very bad.
I will never suggest any one like this hotel again

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Mar 17, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

OYO Rooms Customer Care's response Dear Guest,

We are very sorry for the distressing experience. Could you please share the booking I.D/contact details so that we can get it checked.

Regards,
Team OYO

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Comments

Pardeep92726597

from Surat, Gujarat

Hotel Ananya oyo 12309 booked on Amount of 672 rs. On dtd. 03 feb 2019 But hotel manager refused to provide room on this amount and asking for 300 rupees more to pay.We are staying from last 12 days but this is very bad experience first time.