[Resolved] Oyo Rooms — repeatedly denying the check in
M
micky_ck
Address:
Sant Kabir Nagar, Uttar Pradesh
This 6th time that i was the check-in in oyo rooms. On the way from delhi to patna i booked hotel at khalilabad in soni international. Check-in was denied by the hotel and my booking was transfered in hotel shivaay khalilabad. And after confirmation from minimum three times they said sir contacted to hotel your check-in is confirmed but when i reached check-in was denied. I was with my family and the mental stress which was given by oyo. Last time in july 2019 same was done in lucknow. Please don't book room if not sure. I'll complain consumer forum also and i want that oyo should stop their services immediately.
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Dec 3, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2019
OYO Rooms Customer Care's response This is not the experience we want for our guests. Feel free to share the booking details so that we could look into this for you. ~Dona
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