[Resolved]  Oyo Rooms — Request for Refund - Booking ID - YIQF8213

Hi Team,

On my previous booking made in September, Dual payment was made.
Payment was made through card as well as OYO app as the hotel mentioned to us that the system was reflecting the same.
I had raised the same concern to the customer executive immediately and was promised that they will initiate and process the refund, but till date i didn't hear back from anyone either through message, mail or call also there was no amount credited to my account.

Booking ID - YIQF8213
Amount - 5, 156

Please do the needful ASAP.

Thanks
Anagha
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Aug 13, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2020
OYO Rooms Customer Care's response
Hi, thank you for sharing the needful details.We will resolve the issue at the earliest. ~Joy
Verified Support
Nov 16, 2020
OYO Rooms Customer Care's response
Our concerned team has reached to you with a proper resolution. Please consider this experience as an exception. We assure you a hassle-free stay in the future. Feel free to get back in case of any other concerns.~dona
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