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[Resolved]  Oyo Rooms — Request for refund

I had booked a room for today. I tried paying through phonepe and the transaction was successful but when it directed back to the oyo page, the transaction failed. I tried again using google pay and my got debited twice.

I finally completed the transaction in person.
Below I've attached a screenshot of the transaction for reference.

Please do the needful and get back to me on the refund.

Mobile number - [protected]
Booking ID - M5PK3248
+1 photos
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May 8, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2022
OYO Rooms Customer Care's response Hi, as checked, our team has connected with you for your assistance and addressed your issue. For any further assistance feel free to contact us. ~Han
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Comments

Hi, thank you for sharing the relevant details with us. We have raised your concern with the right team. We would request you to kindly allow us some time to get back to you.~Dia
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