[Resolved] Oyo Rooms — Request for Refund of modified booking
A
Anand911
from Kochi, Kerala
May 3, 2022
May 5, 2022
This thread was updated on May 5, 2022
I had initially booked 5 rooms for which I paid INR 5815 then modified to 1 room with booking ID KCRX2142. When I contacted customer support they said I would receive the refund of INR 4182 as soon as I check out from the hotel within 48hrs, but it is still not received and there is no response from Oyo. After checkout, I tried to contact customer support but couldn't connect to the call due to the high call volume every time I call, Even if I tried with help support through the chat in their app there is no response. Kindly Look into the issue and initiate the refund as soon as possible.
Anand Ajith
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Jun 7, 2022
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 05, 2022
OYO Rooms Customer Care's response Hi Anand, we have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO
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