Oyo Rooms — Ridiculous Service till Not get Refunded of Rs 776 with Hurdle Service

This is Shiv Mishra, I am your regular old customer rarely I get an stay issue with oyo rooms..this time you guys pathetic service while booking & payment. On Date[protected], Oyo Flagship 9419 Manu Residency first successful Transaction 776Rs & she has booked a room for me, due I had high cold & fever I already said need early check around 9:30 for sleep & rest. After a few minutes later there is no booking showing to my app i was surprised then I called again Another telecaller connected to me he said sorry aapki booking cancel ho gai without reason...I already told I had fever & Cold situation oyo team was playing with me...Now he said i need rebooked again then same hotel same room they charging me 814 Rs i said done I paid maine kaha chod muze room ki baho urgent zarurat hai for rest...
hurdle kiya thik hai, health acchi nahi kai bar bataya samaza nahi thik hai

where is my 776 Rs refund jo without reason Oyo company ne cancel kiya & not refunded... this very very cheap & ridiculous service
i just need my 776Rs back nothing else
Shiv Mishra
[protected]
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Dec 22, 2022
Updated by shivmishra88
Still no solution from 10 days almost...this is how could you treat you customers & their hard earned money.
Shiv
[protected]
Dec 22, 2022
Updated by shivmishra88
TAEX7777(booking I'd)
Dec 25, 2022
Updated by shivmishra88
How egoist behaviour here as well not till solve my problem Now I am doing Complaint to National Consumer Forum/Court
Complaint comments 

Comments

Hi, thank you for bringing this to our attention. We understand that nothing that we say can make up for this unpleasant experience. Please share your booking Id/contact details over Dm so that we can transit your experience with us. ~Team OYO
shivmishra88's [Complaint's author] reply, Dec 18, 2022
9552884174 contact number

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information