[Resolved]  Oyo Rooms — ridiculous staff

Address:

Dehradun, Uttarakhand

I stayed at hotel kenil star at dehradun.
Booking id: myfg7806
Checked in 30 jan 2019
Checked out 1 feb 2019
These 2 nights stay can be pleasant but staff n services of hotel made it worst.
First in the room basic amenities was not there no washroom amenities no towels
Second in blanket there was a lipstick mark, hence in 2 days service no housekeeping person came to service the room after making hundreds complain finally 2 day evening person came n replied i don't know anything mam as i am doing night shift you can nit answer a guest like this
Third tv not working because no setup box was there
Fourth ordered food but something else came in my room made a complaint then ordered food came but it was tasteless again ordered chole bhature the guy confirmed but they served the food which was prepared 2 days back
Fifth no senior manager to speak some random guy came to my room knowing m single lady he came and said he is fom and listens my complaint but you can see at which level they can go no loyality to customers.in the room of single lady they send the person he is leing totally unsafe
Fifth when you want to settle the payment they don't accept card ridiculous if it's so then clearly mention on site that cash is acceptable not card
My total experience got worst.