Oyo Rooms — Room 22 - Safety Hazard

Address:

3304 Route 66, Neptune City, Neptune, NJ 07753

Oyo Monmouth Motel, 3304 Route 66, Neptune, Neptune City 07753, Room 22
Inbox

Jacqueline Howell
Wed, Oct 19, 11:05 AM (5 days ago)
to me

To: Ms. Johnny and Elderly Asian Lady

Hello, I am sending this letter to you as a result of an incident that occurred on 10/15/2022 at about 11:50pm during an evening check-in at your motel named above. I was instructed by Monmouth County Officials to contact you directly before taking any further actions to retrieve my full refund amount $77.92, with key deposit $10.00 as well because my sister and myself could not occupy your room 22, at your motel on the evening stated in this correspondence. The room was unsafe, unclean, deplorable and appalling conditions, making it a health hazard; not to mention the condition of the check-in office.

Now I spoke to you, Ms. Johnny that same evening and you helped the little asian lady with the credit card transaction because she apparently had a problem with completing the payment. I don't want anymore issues than I have to endure on my own and I haven't shown any pictures to the hotels commission or written to them yet. I just want my full refund and you will not hear or see me again in this life. I don't want to create any legal problems for you both, because if your business is closed down due to health violations, it will be devastating.

I was told however, that if there is no compliance from you, I am to submit a complaint to Monmouth County Court and to contact the Monmouth County Health Department and they will come out to your place of business; it is truly a health hazard.

I will include in this mailing some pictures; not all of them; of room 22 and the asian lady lied and said I didn't give her back her keys to room 22. I was told to give you a time frame of thirty (30) days to mail me the refund to the address listed below, from the date of this letter.

Thank you.

Jacqueline Howell
P.O. Box 846
New Castle, Delaware 19720