[Resolved]  Oyo Rooms — Room and food quality

Address:	122002
Website:	www.oyorooms.com

Firstly there was no transparence while i had booked the hotel room in goa for 5 days. They showed me only pictures of the resort saying it was a premium property and upon booking (By paying rs.3099/- per night) saw the property (Bollywood sea queen beach resort) to be below average property and the price charged to me was double the cost as other travel agents were giving the same property at rs. 1600/-

Food quality in the resort was really very bad and i found cockroaches in the basket of chapattis served to me for dinner. Have taken the necessary snaps as well. There were pests roaming around the rooms and i voiced out my concerns with oyo team and also the resort managers asking them to get my property changed but no one even bothered to hear me or get the needful done. The hotel manager acknowledged that there was a problem with pests in the resort and they are looking at the problem

I tried reaching out to the concerned resort manager and oyo rooms but did not get any response at all from anyone. Have sent couple of mails but did not get any response from anyone on the same

I feel cheated as oyo had over charged me for the property and had given me a substandard property while other travel agents were transparent enough to tell me that the property is an average property and the cost ranged from 1500 / - to 2300/-

Request your intervention here

Regards
Ushassu
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