[Resolved] Oyo Rooms — room cancelled by the hotel

Abhaya adarsh

from Mumbai, Maharashtra

Address:

560076

Hello Sir,
This is to bring your serious attention towards a booking no: ELBH3784 which has been cancelled dated : 7.06.2019 by Gks Residency. I had been trying to get the refund right after the cancellation. But there is no response from Oyo. Even if the refund is not possible they aren't providing me a legit reason . This was a very disappointing experience. Help me with the solution ASAP.

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Jul 23, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2019

OYO Rooms Customer Care's response Dear Guest,

We are tremendously sorry for your dismaying experience. Kindly refer to the cancellation policy for the same, https://www.oyorooms.com/guest-policy

Regards,
Team OYO