[Resolved]  Oyo Rooms — room denied as I had paid online

Booking id - qytc1047 (Attached)

I had made a booking at oyo 11306 ss hotel, at gorakhpur from 31/08/2019 to 1/09/2019. However, after we'd reached at the hotel, the owner denied us the room claiming that, oyo had given us the room at a far lesser price than he'd agreed to.
After a journey of almost 24 hours, i had to argue with this person and repeatedly call your customer care executives. The person at the customer care asked me to hand the phone over to the owner and they had a lively argument. (Audio attached) the conclusion of which doesn't concern me because oyo simply cancelled my booking (I already had paid online!!), and after 3 hours of this mess i had to pay the owner a far greater amount, just to get a room.

I had paid oyo 974/- and i had to pay at the hotel 1200/-. The amount in the invoice that i asked, is cleverly added as 999+200 room service, so that they don't get in trouble, even thought i didn't order a thing! Luckily, i have got the audio (Attached) of the whole incident, the clear denial of room and the arguments between oyo representative and the owner.

The misunderstanding between oyo and hotel doesn't concern me at all, i want the difference of the amount i had paid initially and the amount i had to pay at the hotel again, and also full compensation. Otherwise i'll be forced to take legal action against both the hotel and oyo.