[Resolved]  Oyo Rooms — Room denied / refund denied

Hello

I had booked a room for the 13th August through OYO customer care but the hotel denied me room informing they were not partnered with OYO anymore. When I cancelled the booking to get my money back I was denied refund too.
Was this information helpful?
No (0)
Yes (0)
Sep 16, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2022
OYO Rooms Customer Care's response
Hi, thank you for bringing this to our attention. We understand that nothing that we say can make up for this unpleasant experience.
Kindly share your Booking ID or Contact details over DM so that we can help you as soon as possible. ~SS
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information