[Resolved] Oyo Rooms — room has not booked but money got deducted.

[Resolved] Oyo Rooms — room has not booked but money got deducted.

P Praneeth_Raju from Visakhapatnam, Andhra Pradesh

On June 11th, 2019, I booked a room in oyo app of 515rs. money got deducted instantly, but room was not allotted as the rooms are all full at last minute. I lodged a complaint in oyo app, got a response to talk with bank officials. SBI people are redirecting the issue and closed claiming to resolve in atm used site i.e oyo. My trasaction id is WUHR5120. Resolve my issue.! Was this information helpful? No (0) Yes (0)
Aug 23, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jul 15, 2019 OYO Rooms Customer Care's response We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. Please give us some time to review your case and we will get back to you soon with an update. Appreciate your patience. Verified Support Jul 16, 2019 OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over email. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.~sj
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