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[Resolved]  Oyo Rooms — room is dirty and unhygienic

Hii sir

I booked a hotel in agra by oyo room on 24 august 2019 to 25 august 2019.
I paid the amount of hotel by online when i checkin in the room so the room o very dirty and unhygienic..
Bedsheets, pillow, wasroom fiitings, and more...

I asked hotel staff to change it and clean room so they told me we have only this if you need any thing talk to oyo.

I called oyo customer care atleast 15 times..

I called around 8 pm night on 24 august so they assure me sir we will solve the issue within 2 hour but no reponse from there side.

10 pm i called but they cut my call..

Please help.

Please help me to get my money back with compensation..

Picture attached of hotel room..

By regards

Aman rastogi

[protected]

room is dirty and unhygienic
room is dirty and unhygienic
room is dirty and unhygienic
room is dirty and unhygienic
room is dirty and unhygienic
room is dirty and unhygienic
Complaint marked as Resolved 2019-11-07 04:00:20

Complaint Status


[Aug 25, 2019] OYO Rooms customer support has been notified about the posted complaint.
Updated by Amanrst Aug 25, 2019
My complaint id is :[protected]

Booking id :- JYGQ8251
Verified Support
OYO Rooms Customer Care's response Oct 05, 2019
We are getting it checked on priority.
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    Customer satisfaction rating
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002