[Resolved]  Oyo Rooms — room is dirty and unhygienic

Address:Gurgaon, New Delhi, Delhi, 110031

Hii sir

I booked a hotel in agra by oyo room on 24 august 2019 to 25 august 2019.
I paid the amount of hotel by online when i checkin in the room so the room o very dirty and unhygienic..
Bedsheets, pillow, wasroom fiitings, and more...

I asked hotel staff to change it and clean room so they told me we have only this if you need any thing talk to oyo.

I called oyo customer care atleast 15 times..

I called around 8 pm night on 24 august so they assure me sir we will solve the issue within 2 hour but no reponse from there side.

10 pm i called but they cut my call..

Please help.

Please help me to get my money back with compensation..

Picture attached of hotel room..

By regards

Aman rastogi

[protected]
+6 photos
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Nov 7, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Aug 25, 2019
Updated by Amanrst
My complaint id is :[protected]

Booking id :- JYGQ8251
Verified Support
Oct 05, 2019
OYO Rooms Customer Care's response
We are getting it checked on priority.
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