[Resolved]  Oyo Rooms — room not give due to low price.

Address:Oyo
Website:Oyo

I have booked a room at hotel hotel blue mount (I'd vjno6058) in varanasi when i reached there to check in, i was denied check in citing issues of hotel with oyo. Same problems in aallahbad hotel (R inn i'd mlju8036)

Hotel receptionist said we are not following the amounts which mentioned in oyo site we charge higher amount if you want check in out you can talk to oyo customer care i talk to customers help desk but unfortunately not get proper resolution and i have to check in hotel given price not the amt mentioned by oyo no point to use oyo. I m frequently with oyo customer but now i have to think now before using oyo website..

Oyo management needed more focus now check with all hotels make strong agreement so that this people cannot refused from oyo side.
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Sep 17, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2019
OYO Rooms Customer Care's response
We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. Kindly give us some time to get it checked. ~Sam

Regards
Team OYO
Verified Support
Aug 16, 2019
OYO Rooms Customer Care's response
Our team attended the concern diligently and the needful communication has been sent over the Email. We assure you such instances will not take place again. let us know for any other assistance.

Regards,
Team OYO
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