Submit a Complaint
Other
OYO Rooms

[Resolved]  Oyo Rooms — room not given

Address:107, Shrinagar Extension Indore, Indore, Madhya Pradesh, 452001

I book my room throw oyo on green velly hotel on 8th may my booking id is booking (Iftg8725) hotel - oyo 16561 surya holiday home will not get any room when i reached on hotel the hotel manager says that oyo will not give our money on time so we will not giving the room throw oyo booking and cancel my booking and oyo captain of nainital says to me that my money will be refund on one week but 3 weeks were past i not get any refund.
Was this information helpful?
No (0)
Yes (0)
Oct 3, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2019
OYO Rooms Customer Care's response Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO
Verified Support
Aug 26, 2019
OYO Rooms Customer Care's response As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance.~Joy
Complaint comments 
2 Comments

Related OYO Rooms reviews

[Resolved]Oyo Rooms - Not adheringto committed Premium rooms[Resolved]Oyo Rooms - OYO and YATRA cheated me1[Resolved]Oyo Rooms - Hotel does not exist and no rooms available1[Resolved]Oyo Rooms Bangalore - Deficiency in services[Resolved]Oyo Rooms - Air and noise pollution due to generator sets and a/cs in residential area
View all 6582 OYO Rooms Reviews

Comments

17194271 is the complaint number. I have already requested for refund as I booked 3 rooms in Hotel crown Residency, Mysore. Due to some problem between OYO and hotel, they suggested to cancel the booking. The booking was on 29th June 2019 for 01 day. Till now no payment refund.
Reply
OYO Rooms Customer Care's response, Jul 15, 2019
Verified Support
We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. This isn't the experience we want for our guests. Kindly share the requisite details with us.
Any hotels in oyo's app there is a no type oyo it'S a blackmailer app and very fake of oyo there is a no connection to oyo rooms that's why the guest does not have chek in n oyo compels the guest that it will provide hotel chek in at the high rates
Reply
OYO Rooms Customer Care's response, Jul 15, 2019
Verified Support
We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. This isn't the experience we want for our guests. Kindly share the requisite details with us.

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    View all 6582 OYO Rooms reviews & complaints
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information