[Resolved] Oyo Rooms — Room not given saying not accepting oyo bookings
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Pratik1666
Dec 26, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
I booked room on oyo app at hotel chandra inn 29392 on dated 25th december.
But at the time of checkin they denied to accept my booking saying they no more accept booking via oyo. I told them that I have already paid for booking but they insisted to book offline and pay entire floor price. I had no option but to return and find another stay option. I want refund for payment I made on oyo app for booking as I was not been provided with room. I have shared screenshot of my booking. Kindly refund as soon as possible.
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Jan 21, 2023
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
We understand how inconvenient it is and we would never want our guests to go through such an experience. Rest assured, our concerned team will get this checked and connect with you at the earliest.
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We understand how inconvenient it is and we would never want our guests to go through such an experience. Rest assured, our concerned team will get this checked and connect with you at the earliest.
Regards,
Team OYO