[Resolved] Oyo Rooms — room not provided in spite of confirm booking | |||
I had made a booking on 25th may 2019 at jyoti hotel at yamuna nagar, haryana. As i had an examination for naib tehsildar at dav girls sr. Secondary girls school i had decided to reach the venue a day before so that i can be on time for exam, be relaxed. But on reaching the hotel they informed me they cannot provide me rooms as they are having some issues with oyo rooms pricing. Even though the oyo rooms staff were telling the staff at the hotel that rooms are showing available on their system the hotel staff denied me accommodation. I contacted oyo rooms customer service but to no avail. I was left stranded in the middle of the night, without any dinner as my dinner was also booked along with my booking. Was this information helpful? | |||
Jun 26, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 26, 2019 OYO Rooms Customer Care's response Hi, we are so sorry to hear this from you and your feedback is taken seriously. Could you please share the booking id/contact number so that we can have a chance to help you. Thanks for your cooperation. ~Dk
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