[Resolved] Oyo Rooms — room problem

Rachana Bhagat Gupta

from Noida, Uttar Pradesh

Address:

Near metro station , peeragarhi, New Delhi, Delhi, 110015

My booking id is - scju7486,
It's been three days still my problem is not resolved, today after finishing all work have reached to property at 11pm and found there is no water in the tab.. Nd now it's 12:4pm n still water is not there.
1st day there was problem with disk tv and gyser leakage, no hot water.. No restaurant for the breakfast. I have order alu paratha for breakfast but got veg nan in the breakfast..
Pathetic experience i ever had..
Now i want my money to back n wanted me to be shifted in other property for the remaining two days..

Was this information helpful?

No (0)

Yes (0)

Oct 27, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2019

OYO Rooms Customer Care's response We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. Kindly give us some time to get it checked. ~Sam

Regards
Team OYO

Verified Support

Sep 22, 2019

OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. ~Joy