[Resolved] Oyo Rooms — room was not upto the expectations

[Resolved] Oyo Rooms — room was not upto the expectations

N Neelam Vats from Pune, Maharashtra

We did not find the room upto the expectations as per the charges during our stay in Rameshwaram on 9-10th Nov and also room was cancelled. Room was booked for two days, but we cancelled it after seeing the rooms. Cancellation was done for the second day as we reached there at 12am. We went for another hotel in the same location in the late night. It was very unpleasant to book the room through OYO. We are not satisfied with the services. Hotel name- MCM towers Was this information helpful? No (0) Yes (0)
Jan 11, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Nov 29, 2017 OYO Rooms Customer Care's response Dear Neelam, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard. Regards Team OYO
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