Anil mehta got booked oyo premium room on 9 jan 2016 at aman palace rajori garden, delhi got confirmation for room at plot no. 30/31 vishal enclave. On reaching i was told that the hotel is full, and they asked me to shift to a near by plot (which was about 8buildings ahead)we had to walk all the way did not look nice as a premium costomer, we got room no. 203 aman palace which was very substandard not premium old geaser was not working on the whole i can not give more than 1 star, kindly get the room inspected and if possible refund the extra money charged
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Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2016
OYO Rooms Customer Care's response Hey Anil! We're appalled to know this. Apologies for the inconvenience you had to go through. We request you to please share your Booking ID so that we work on it and get back to you.
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