Oyo Rooms — safety concerns for ladies

 
1 Review
 Satyarthi Shruti on Jan 12, 2019
Hi.. I booked a hotel with the name hotel york.. I booked it for 3700.. But as per the pictures available on website.. It turned out to be a mess.. The lock was broken.. Cupboard was broken.. N room was a mess.. N moreover the kind of reception we received was unexpected.. When we called oyo manager, we were not entertained at all.. I would request not to book this hotel at any cost even if it is for free.. I feel cheated completely

Complaint Status


[Jan 12, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, Jan 14, 2019
We apologize if something went wrong. Could you please elaborate us your concern along with the booking id, so that we can assist you accordingly.

Regards
Team OYO
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    Customer satisfaction rating
    81%
    Complaints
    1460
    Pending
    160
    Resolved
    1143
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    Oyo Rooms - safety concerns for ladies