[Resolved]  Oyo Rooms — Same room twice charged to me

Address:

New Delhi, Delhi, 110024

I had booked a room through oyo website in hotel star, neemrana, rajasthan against booking id # dzfl0413/wqgy2803/nzab8079 with the name of dinesh tiwari. Bymistake i had booked the room in incorrect date from 18 to 19 nov instead of 19th to 20th nov, i had requested your team to modify the date but they said its not possible and it was again charged to me, it was first time when i book the room through oyo and its really bad experience with oyo rooms. I am also working in hotel and i know very well about rules and procedure of hotels and there are so many option where hotels can changed the date without charging to guest. This is really not acceptable at all.

Regards
Dinesh tiwari
+91 [protected] / [protected]