[Resolved]  Oyo Rooms — Scam

Address:	Gurgaon, Haryana
Website:	Scam and improper manegement to do bussiness in india

Respected every member my self susmit neogy made booking for oyo room on 11 september from kolkata to my stay at vananasi from 5th of october to 9th of october for which i have already made full advance payment. Today 7th of october i received and sms from oyo that they are refunding me rs 244 i was shocked why? Then after an hour i received an email which statest that my booking was not till 9th but till 8th of october they also charged me a pre leaving room charge?
Reality starts from here when i called them up after being getting shocked to see this email their system says that i have booking till 8th of october now let me say i have all proofs that my booking is till 9th of october i have an email copy sent to me oyo on 11th september when i have made the booking and other relavant proofs as well.
Then the oyo personal vinod said me they are resistering my complaint within 15 -20 mins someone is going to ring me. Nobody rang me for next 1 hr in the first conversation i had with oyo personal he called up the hotel personal just to cross check it that i have checked out or not but i am still at their property out here and as hotel personal was saying to oyo that i have already checked out. I am worried and tensed about this sort of scams i am all the recordings of the calls as well i made to oyo. Then i again called them up i have spoken with i different personal named rakesh he said that our team is working regarding this problem and ring me within 15 -20 mins now it's almost 30 mins. Nobody ranged me from their end.
I am in problem with my old parents don't know what is going to happen.
Please help me i have all relevant proofs.
Email confirmation from oyo
Call recordings as well
Contact-[protected]
I am at hkj international hotel
Bhelupur, near assi ghat, varanasi
Chitmari chawrah,
Booking made through oyo rooms
Please register my case and help me...
Mr. Susmit neogy