[Resolved]  Oyo Rooms — Security Deposit not refunded and very poor customer service

Address:Bengaluru

I booked a Oyo room on Feb '22 and stayed for 3 months as I read the rules of 3 month stay for total security deposit refund. I checked out on May '22. As per policy the refund was suppose to be initiated after 15 days of checkout, It's been 2 months, I haven't received any amount or any kind of delay on payment notice. Even when tried to call customer service they keep hoping call from one person to another and in the end just cut the call and sometimes don't even pick the call.
I am very frusted with their service.
Just give a proper date and real reason on delay of refund.
Booking id - 168828
Hoping by doing this I get my refund soon and please do this for all the people who really need there deposit money back, I am sure I am not alone.
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Sep 12, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2022
OYO Rooms Customer Care's response
Hi, we always strive to go above and beyond for our customers and deliver delight with the best possible experience. We request you to kindly allow us some time to get it checked.

Team OYO
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