[Resolved] Oyo Rooms — service and breakfast

rexin john

from Tellicherry, Kerala

Address:	Nilgiris, Tamil Nadu, 643004
Website:	www.space4resorts.com

I stayed in ooty space4 resort (Oyo) service was very bad. All the person who was in service was on training. Not even a single person was there who was not in training period

Breakfast was also bad. We had a group of person and each time we had to wait for the things to serve. Only 3 items were there
1. Poori and bhaji
2. Semiya uppuma
3. Kellogs

Tea was served in a very small disposable glass

Restaurant place was not seen good with no table mat/cover

In ooty weather is cold all the time and no hot water was provided. They provided hot water from 7am to 10am and 7 pm to 10pm. So if a person comes after 10 pm after visiting tourist place they had to bath in cold water

Rooms were not maintained well. Step light was in hanging condition sofa had no covers. Cow dung was also seen in front of room

Wifi was very limited inside said lobby.

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Aug 25, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

OYO Rooms Customer Care's response Dear Guest,
My heartfelt apologies for all the trouble you had to go through. This is certainly not who we are and we will surely check what went wrong. Please update your booking ID here or send us at [protected]@oyorooms.com and my team will right away look into this. Looking forward to hearing from you.

Regards
Team OYO

Jul 26, 2017

Updated by rexin john I don't have any Booking Id or other things. I didn't get a bill even from this resort