Hey gyes i m staying at hotel ERA .. delhi airport .. my worst experince i m feeling here. there is no kind of service in this hotel . wht r u doing gyes i reachd at 12 o clock in the night then i look up my room that wass stinking a lot that i cannt eneter in my room plus no water bottle, AC is not working . i didnt book another hotel so i have to stay here in the night.. no soap in the bathroom . the worst experince of my life .. to stay with u gyes. i m highly disappointed here Nd now i really need a refund... the booking was done by kusum sharma on 23 june2016 can u pls check nd do lemme knw... thnkuss... contact num [protected]
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Jul 26, 2016
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2016
OYO Rooms Customer Care's response Hi Payal,
We're extremely sorry for the inconvenience you had to go through. This is not the kind of experience we want our guests to experience. Please allow us some time, our team will soon get in touch with you.
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