[Resolved]  Oyo Rooms — service charges and food bill

Address:New Delhi, Delhi
Website:www.OYOROOMS.com

Hello, i am hemant kohli from delhi i have used oyo rooms many times, oyo provides great and affordable hotels and rooms in normal budget, but the oyo rooms who provides food and bevarages they include 10% service tax but they don't give any real bill for this.
The person will calculate the total amount of food and will also add 10% service charges. And even they don't have any bill for that so what about this 10% it illegal charges.
I request you to kindly take action on it.
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Sep 2, 2017
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
OYO Rooms Customer Care's response
Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
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