[Resolved] Oyo Rooms — services not provided for the money paid
R
Rittika101
from Mumbai, Maharashtra
I had booked hotel mohan international in arakshan road, new delhi for 6th aug to 7th aug 2019. I had paid for the room too. When i reached the hotel the management refused to provide the room due to their strained business relations with oyo. Many hotels in paharganj area of new delhi have done the same. I tried contacting them but they did not help me out.
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Sep 14, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2019
OYO Rooms Customer Care's response Hi Guest,
We are sorry to hear about your experience and we regret the inconvenience that you had to go through. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users so kindly share with us your booking details so that we can look into your concern and assist you in a better manner.
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