[Resolved]  Oyo Rooms — shifting of another hotels without customer's concern - reg.

Address:

Goregaon, Haryana

I have booked a room at kanchipuram for 22nd july 2019 under booking id xgrz4712 on 09.07.2019 on the hotel name "spot on 43989 perfect stay (Vela complex, alias balaji residency, hotel surya veg, kanchipur, tamilanadu state" on making payment thorough online basis for an amount of rs.804/-. But, later it was shifter to another hotel named as m/s. Aks inn, which was 5 kms far away from my previous booking hotel perfect stay (Vela complex, alias balaji residency, hotel surya veg, kanchipur, tamilanadu state by escalating price of rs.3, 583/- more than 5 times of price paid for earlier hotel under the same booking id: xgrz4712 on 20.07.2019, while we were enroute to kanchimpuram from mandamarri, mancherial dist., telangana state. The same issue has been represented to your customer care no.[protected] as well as to call centre [protected] on the same day. But the problem has not yet been solved. Due to which i have to forced to pay current charges of local hotels to visit athi varadar perumal swamy at kanchipuram. It was very inconvinient to my family on the preprogrammed tour and caused anxiety and distrubance of mood. I had also lost my movey paid for booking the hotel and loss of time & communication to your people. But no vain.